Comments

Comments in audienced enable direct communication between you and your users within lessons. They are intended for questions, feedback, support, and building a relationship between you and participants of a course or challenge.

Comments are always linked to a specific lesson.

Where comments are used

Comments are available:

• in video lessons
• in text lessons
• in other lesson types where commenting is enabled

The user can comment directly below the lesson content, immediately after viewing it.

Commenting for users

The user can:

• write a comment below a lesson
• see comments from other users
• reply to existing comments

Private comment (visible only to admin)

When submitting a comment, the user can select the option “Visible to admin only”.
Such a comment is visible only to you (the admin) and is not visible to other users.

This is ideal for:

• personal questions
• technical issues
• private feedback

Managing comments (admin view)

As an admin, you have access to a centralized overview of comments.

In the Comments menu, you can see:

• a list of all comments
• the related course
• the related lesson
• the user’s name and the publication date

From this overview, you can quickly access individual comments and reply to them.

Managing comments within a lesson

Within an individual lesson, as an admin you can:

• reply to a comment
• edit a comment
• delete a comment

This gives you full control over communication and comment content.

Why use comments

Comments help to:

• increase user engagement
• reduce support questions via email
• create a sense of community and support
• quickly identify unclear parts of lesson content

We recommend actively encouraging users to comment (e.g. by asking a question at the end of a lesson).